Authentic Reviews

Fast, Fair, and Friendly!

I have a leak from my hot water tank and need to be replace ASAP, called few places but they not respond like this friendly guy, he just make my day with easy and simple way and it’s got replace same day. I’m so please with the service. Would gladly recommending it to all my friends
-Hong Nguyen
On time arrival, quality product, excellent installation … and Ben stands behind his work! When the new heater revealed a factory flaw he returned immediately to replace the defective part, no questions asked. He also replaced a burnt out sump pump and did it quickly and at a fair price.
-Robert F.

I was very impressed with Ben West! Would definitely recommend him based on response time, quality of work, price, professionalism, positive disposition. Didn’t know it could go so smooth!

-Susan M.

Great price. Ben was efficient and did the job right and yet quickly. His response time was awesome. Highly recommend

-Kathy G.

Excellent in all ways!

-Enelda G.

Professional job

-Moh H.

Ben was on time. Very efficient, good job. Highly recommended

-Brian W.

Fair price, quick work, respectful service.

-John L.

Good communication, flexible scheduling, quality work. A+

-Jon R.

Professional, price was right

-Karl R.

Called right back when contacted. Was quick to make an appointment, on time, efficient, very polite and professional, explained all I needed to know. Could not have asked for a better experience! I wish all skilled tradesmen and contractors were as exceptional as Ben.

-Chris L.

Excellent Job, polite, trustworthy, good price . Done in timely manner , cleaned up after job. I would recommend him highly .

-Lynn K.

Great job. Easy to work with and did an excellent job.

-Holly H.

Arrived on time as scheduled and performed an exceptional hot water heater installation. Would recommend Ben for future projects: he’s very professional and courteous.

-Terri S.

I would give a 10 stars if I could. Best service ever. Called noon and water heater installed and job done same day by 5pm. Ben is a real professional!! I wish all contractors we half as good. All I can say is it was perfect and cleans up. Wow!!

-Ken F.

Went through Home Advisor, had instant contact at 1am. Water Heater America then followed through with a call @ 7:00am. Scheduled for a late day appt and got here earlier which was great. Service was 10 plus. Did the job complete in a short timeframe. Supplied a superior product. Took away old tank. No mess left behind. Very kind and caring. Far better service and product then trying to deal with the big store competitors. Would highly recommend. Very reasonable price.

-Vicki C.

I was called within 10 minutes of notifying Home Advisor. I was satisfied with Ben's quote and hired him. He showed up exactly on time and finished the job in less than an hour.Great job.

-Maureen M.

He was polite,got to it without interruption and you almost didn't know he was there. Cleaned up after himself. Would recommend this service to others!

-Lois G.

Ben was perfect, on the phone to set the apt. looking at the photos, getting back to me, and even texting when he was on his way on time. Showed up with everything he needed. Did the job and cleaned up after himself. All and effortless and delightful experience in a stressful state without any water for a day. Highly recommend him to anyone…

-Jan M.

Was called by Ben West and was very impressed with how he spoke to us. Very professional. Gave us time of arrival and even called when he was on his way… Have already recommended HomeAdvisor to three other people. We were very impressed with the whole process.

Ben contacted me about my Install. Communication was great and he was able to get it done the following day. Install was efficient and professional. Would recommend for future work

-Thomas G.

I was contacted quickly, speedy replies to questions. Arrived on time, very respectful and professional. Installed a heater we agreed on in a timely manner and at a fair price! Great experience!!

-Sandra N.

Ben was very professional and was honest in his assessment. He was flexible in working us into his schedule. He was easy to work with. I would recommend him.

-Meghan H.

Response was IMMEDIATE and work was done within a few hours! So grateful that Ben was able to sort out what needed to be done, make a recommendation that worked for us and get the job done. We have been working with a couple of local vendors for 2 years and wasted money trying to 'fix' the issue. Ben was easy to understand, hard working, quick and very neat. Highly recommend him.

-Suzanne S.

Ben was very professional and handled the installation in a timely manner.

-Mara M.

Ben was prompt and very professional.

-Richard D.